The Premierr Standard · Choosing a security agency

Check us first.
Then ask the same of the others.

Choosing a security agency: seven things we put in writing before you sign, from the PSARA licence for your site’s state to police verification, and fair to ask of any agency on your shortlist.

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Send us what they have given you

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Choosing a security agency this way needs no consultant. Each check is a document an agency either has or does not have.

The Premierr Standard · Choosing a security agencyRun the checks

  1. 01 The licence for your state, not a licence

    PSARA is the Private Security Agencies (Regulation) Act, 2005.

    Why it matters

    Under it each state issues its own licences to private security agencies, and a licence for one state does not cover a site in another. One issued in Delhi does not permit a deployment in Maharashtra. Before you sign, we confirm in writing the licence covering your site, and the agency that holds it.

  2. 02 Provident Fund and ESI challans for the guards on your site

    Not a certificate of registration, which any agency can produce, but the monthly challan, showing contributions actually deposited for the officers deployed at your premises.

    Why it matters

    Premier Shield is a registered employer under the EPF and ESI Acts, and the monthly challans for the officers on your site are provided on request.

  3. 03 Mobilisation and replacement, in the agreement

    How soon officers are in place after signing, and how soon we fill a vacancy when an officer leaves.

    Why it matters

    Both are company standards, and the service agreement for your site sets the figures.

  4. 04 The supervision ratio, written into the contract

    Every agency will quote a supervisor-to-guard ratio in a meeting; what counts is the agreement.

    Why it matters

    Ours is 1:10 at each site as a company standard, and the service agreement for your site sets the figures.

  5. 05 Incident reporting and escalation, in writing

    What we report to you and how, and who you call at each level when something goes wrong: supervisor, area manager, business head.

    Why it matters

    We write incident reporting and escalation into the contract.

  6. 06 Police verification, documented and dated

    Every officer deploys with an identity card issued against a verified antecedent file.

    Why it matters

    It is fair to ask any agency how it evidences verification for each officer, and what happens to an officer whose verification has not come back.

  7. 07 Certificates you can verify with whoever issued them

    Each of our ISO management-system certificates names its issuing body and scope, so you can check it with the issuer rather than with us.

Want your current agency checked against all seven? Send us what they have given you

Want the seven checks, our services and how we work in one document? Get the company profile by email

Due diligence

Common questions

What should I check before hiring a security agency?

Seven documents, each in writing: the PSARA licence for your site’s state; the monthly PF and ESI challans for the guards on your site; mobilisation and replacement terms; the supervision ratio; incident reporting and escalation; dated police verification for each officer; and certificates you can verify with whoever issued them.

Where this comes from

The law, the rules and the public bodies this page relies on, each at source.

Enquiry

Discuss your requirements

Tell us the site, the city and the posts you need covered.

What we send when you contact us.
  1. The licence for your stateThe PSARA licence covering your site, or the licensed partner’s, confirmed in writing before you sign.
  2. PF and ESI challansFor an existing deployment, monthly on request.
  3. Our commitments in writingMobilisation, replacement and supervision terms, as they would appear in your agreement.

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